Novotel New Delhi Aerocity- International Airport

I particularly appreciated the help from the hotel gift shop staff, from serval members of staff (sorry I cannot remember their names) with providing some post cards, (purchased), and one member of staff who posted a card to my dissabled brother on my behalf since I did not have time to visit the local post office. I can confirm the post card has been received by brother. The variety & quality of food available in self service dinning & breakfast area was execellent, the staff were helpful and on hand if service was need.

The hotel was close to the airport so was very convenient. The service was great and the staff was polite and helpful. The room was clean and nicely designed. I liked the spa very much. Specifically, the hairdresser was fantastic. At breakfast, Rishabhi the friendly waiter, brought me different types of foods to taste and enjoy. The security of the bags and the taxi that brought me from the airport was thorough and gave me a safe feeling.

Firstly the staff is great! Right from the airport pickup where Amjad Ali received us and made our arrival so much easier. It was nice to be greeted by a cheerful person at the airport esp after meeting the smug immigration officials who probably won’t smile even at gun point. The check-in was smooth. Next day I was to go to Jaipur for a day and wanted to store my extra luggage which the hotel handled professionally. Ravi, if I am not wrong, a speech impaired person helped us with that. The rooms are as described, clean and good quality amenities. The reception staff was great too. Breakfast was a grand spread and the staff well trained in the restaurant.

The exceptional location, cleanliness, and attentive staff at Novotel Hotel in New Delhi, Aerocity, left a lasting impression on me. Being close to the airport and major transportation hubs made it incredibly convenient for my travel needs. The hotel maintained impeccable cleanliness, ensuring a comfortable and hygienic stay throughout. The staff's professionalism and commitment to guest satisfaction were evident during my visit. The breakfast selection offered a wide variety of delicious options to cater to different preferences and dietary needs. Additionally, the added value of amenities such as the fitness center and swimming pool enhanced my overall experience.

The place was nicely designed and welcoming. Staff were super attentive. The rooms were nice, clean, air conditioned and had all the amenities in the room and bathroom. The restaurant for breakfast had an impressive buffet of both Western and Indian food. The dinner at the Pan Asian restaurant Honk was amazing. The pool was nice.